技术办公室

In order to access these services you must first have or  请求一个SECS帐户. Once your account is created your username  will be the part of your university email address before the '@' symbol. Your password is independent of your other university passwords. If you are having difficulty logging in, consider 重置密码.

Phone Number: (248) 370-2216
工程中心354室
Monday - Friday 8:00am - 5:00pm (closed from 12pm to 1pm for lunch)

欢迎上门参观.

Questions and work requests can be submitted at: (电子邮件保护)

To submit a ticket to the SECS 技术办公室, send a detailed e-mail to (电子邮件保护). When submitting a ticket please keep in mind that the technology office requires a complete picture of the request. 一些好的策略 will lead to faster resolution:

• Submit a summary of the problem from your OU email address.
• Avoid forwarding email threads to 票系统.
• The more details the better! )发生什么事了?? How is it different from what you expect? 我们能为您做些什么?)
• Include screenshots of errors whenever possible.
• Plan on a few times to be available to discuss the problem.
• List the names of all relevant software, systems, or lab facilities.

This will automatically create a ticket which can be used by the IT staff to prioritize the issue and help you as quickly as possible. You will be emailed a ticket summary allowing you to view its status. Tickets are handled based on the order received and priority level. The priority level is set by a System Administrator based on a variety of factors. The ticket priority may be changed if a similar request by another party is submitted.

重要提示: The educational needs of SECS students  总是 是第一位.

When a ticket is created an e-mail is sent to the individual. In the e-mail you receive there will be a link taking you to the login page of our 票务管理系统. To login, use your NetID (your NetID is the same as logging into your OU email).

View a calendar of scheduled maintenance and downtime.

• MySql
• VPN

• Linux服务器
• 远程桌面
• 虚拟机* 

* VMs are only being approved on a case-by-case basis. Requests should include a description of the of nature of the work being performed and the associated course number. 

• Visual Studio社区 (Scroll to the bottom for older versions if desired.)
• 微软办公软件
• The SECS Solidworks license allows us to provide Student Access on your personal computer for one year.  Visit our office in EC354 to procure the installation procedure.

• 卡访问策略
• 访客帐户政策

• SECS帐户请求
• SECS Account Password Reset